PRICING:

We do not have an online price list. All price quotes are given by email. Please send as much information about your project as possible and we will respond with a quote within 1 - 2 business days.

 

QUOTING:
  • Horus New York reserves the right to change pricing at any time. Any quote given is valid 7 days from the date the quote was emailed.

  • Shipping estimates are not included in quotes unless requested by the customer. You will be invoiced for actual shipping costs once the order ships.

 

BUDGET:

Let us know if you’re trying to work within a budget for the particular project. That way we can help to suggest affordable apparel choices, and any modifications to your artwork that will make the job more cost-effective. We’re willing to work with anyone to make sure you get the best product possible at the best prices in New York.

 

PAYMENT:

We accept cash, checks, credit cards, and PayPal. Customers are required to pay a 50% deposit before we begin working on a project. The remaining 50% is due when the project is complete.

  

MINIMUMS:
  • 1-6 color screen-printed apparel: No minimum

  • Paper printing: Contact us for details

  • Tech Pack/Sample printing: Contact us for details

 

GARMENT SUPPLY:

We can source almost any garment you need. Ask us for suggestions. We have accounts with all of the popular t-shirt and imprint-able manufacturers.

 

SOCIAL SHARING:

We will occasionally take pictures of our work and post them to Instagram, Facebook and other social media sites. If you are uncomfortable with your project being photographed and shared by us, please let us know when you place your order. If you do not notify us, we will assume we have your full permission to post a photo of your project.

 

TURNAROUND TIME:
  • Standard turnaround is 6-12 business days from the time all order details are final. Larger projects may take longer. 

  • When placing an order, please specify a requested delivery date. You will be notified prior to confirming your order if there is a chance we may not be able to complete the order by the date requested.

  • Orders requested by “ASAP” will be placed in the next available slot in our schedule. Please note that projects are completed sooner if requested delivery dates are specific than if a customer simply asks for their order by “ASAP”.

 

PROOFING:

We will provide digital proofs for printing if requested by the customer. Physical printed samples may be available upon request. Please contact us for details.

 

COLOR MATCHING:
  • We do our best to match print colors as close to your mockups as possible, but computer screens can vary significantly from one computer to the next, so for the best color accuracy please provide an exact pantone number when placing your order.

  • We cannot guarantee exact color matches on reorders unless a pantone number is provided. However, if you do not use pantone numbers and know a reorder will happen, please let us know and we will try to keep your colors on hand for future use.

 

SHIPPING AND PACKAGING:
  • All orders are shipped via USPS. Please provide your email when placing your order. You will automatically be notified by USPS when the order ships, is delivered, and if there are any delivery exceptions.

  • Horus New York assumes no responsibility for goods once they have left our facility. We will not be responsible for shipping transit errors for any reason such as address errors, weather, strikes, etc.

  • All orders will be bulk packaged if ploy bags isn't requested.. T-shirts are generally folded in dozens. Bulkier screen printed garments are folded in half-dozens, and paper is case by case.

 

CHECK/CHANGES/CANCELLATIONS OF ORDERS:
  • Please check your order and notify us of any problems within 72 hours of delivery. We will not be responsible for error after 72 hours.

  • Order changes and cancellations will not be accepted after the order is confirmed by customer.

 
IMAGE SIZE:

Garment sizes in all orders will have the same image size unless otherwise requested. Different image sizes being printed on different garment sizes will be treated as a new order and priced as a new order.

 

 

HORUS-PROVIDED GARMENT DEFECTS:
  • We count and inspect all garments that we order in for clients. We also manage tracking, backorders, exchanging defects, cleaning factory blemishes, and replacing missing items. Ordering and printing your garments through us decreases the risk of your order being incomplete, late, or defective.

  • We are not responsible for garment inconsistencies such as slight color variations, mislabeled sizes, loose stitching, mixed label types, etc. We do our best to inspect each garment as they are checked in and printed, but small inconsistencies do occur on occasion. If you are concerned about not receiving the exact quantities that you ordered, we recommend ordering 5% extra of each item.

 

CUSTOMER-PROVIDED GARMENT DEFECTS:
  • We are not responsible for missing pieces, defects, inconsistencies, or any other factory errors on customer-provided garments or the replacement printing of those items. If you are concerned about not receiving the exact quantities you ordered, we recommend ordering 10 % extra of each item.

  • If you supply individually wrapped pieces that we have to unwrap, there will be a $0.25 per piece unwrapping charge.